What the customer sees
A private status page, opened from the WhatsApp link or the QR on the receipt — only that order, nothing else.
Your shop number answers customers, shares the live order status, and tells them when the suit is ready - with their permission, never as spam.
A private status page, opened from the WhatsApp link or the QR on the receipt — only that order, nothing else.
Customers already message you on WhatsApp. The difference is what happens next: instead of you hunting through the register, the order status comes back in a few seconds.
They write on your shop's WhatsApp number, the same way they do today.
They can look up their order and get the current status and delivery date as a private link.
When an order is finished, send one approved template message: "Your order is ready for pickup" - the same way courier companies update you.
Print the order's QR code on the receipt so the customer can open their status page any time.
This matters - both for your reputation and for WhatsApp's rules.
"Bhai meri suit tayyar hui?" - ten times a day, every day. Each call costs you a search through the register and an interruption on the machine. A status link answers it before the phone rings.
The WhatsApp integration needs a WhatsApp Business API number connected to your shop. If you do not have one yet, we set it up with you - and the web app works normally without it.
No. They use normal WhatsApp, and the status page opens in their browser.
Yes. Every order has a status link and QR that you can share on WhatsApp, SMS or print on the receipt.
No. Only order-related updates, and only to customers who have opted in.
The web app works on the free Basic plan. The shop WhatsApp number and the ready-for-pickup updates are Pro features.
Tell us about your shop — we'll set you up and message you on WhatsApp.
Takes 20 seconds. No card needed.
By submitting you agree to be contacted on WhatsApp about NaapPro.