Home › WhatsApp for Tailor Shops

Your shop on WhatsApp — answering customers by itself

Every tailor shop lives on WhatsApp today. NaapPro turns your shop's number into a smart assistant that recognises customers and shares order status instantly.

1️⃣

Customer messages your number

No new app for them — they just WhatsApp your shop number like they always do.

2️⃣

NaapPro recognises them

Their number is matched to their customer profile and the bot greets them by name.

3️⃣

Order status, instantly

They can check their orders and each order has a live status link — no phone calls needed.

And for you, the shop owner

The same WhatsApp number becomes your command centre when you message it:

Add a customer

New customer + full naap in one message — even while you're cutting cloth.

Create & update orders

New order, change status to ready, see today's list — all by typing to your own number.

Make invoices & payments

Record a bill or a cash payment from anywhere in the shop.

How a tailor shop's WhatsApp number is set up

This is the part most shops ask about, so here it is plainly - including what we need from you.

1

A number for the shop

A mobile number that is not already registered on a normal WhatsApp account. It becomes the shop's WhatsApp Business number.

2

Meta verification

Meta sends a code to that number to confirm the shop owns it. One-time step, done with your SIM in hand.

3

Connect to NaapPro

The number is linked to your shop in NaapPro, so updates go out from the shop's own number and not from a random one.

4

Tell customers

Print the QR on the receipt or share the order link. No app for the customer to install - they use WhatsApp as usual.

What a customer can and cannot see

They can seeThey cannot see
The status of the order they asked aboutAny other customer's order or naap
The delivery date on that orderYour sales figures, udhaar list or reports
The shop name and contact numberAnything from another shop on NaapPro

Each status link is private to that order. Nothing on it leads back into your shop's data.

More on WhatsApp for tailors →

Start your free trial

Tell us about your shop — we'll set you up and message you on WhatsApp.

Request your free trial

Takes 20 seconds. No card needed.

By submitting you agree to be contacted on WhatsApp about NaapPro.

See also: what your customers experience — order status updates and the ready-for-pickup message

Chat on WhatsApp